Shanthi Shanmugam is an American technology entrepreneur known as the co-founder and CEO of Casap. She built her career in product management at Facebook and Robinhood before launching her own fintech company in 2023.
Her work now focuses on fighting fraud and fixing how banks handle payment disputes.
Who is Shanthi Shanmugam?
Shanthi Shanmugam is a fintech entrepreneur based in the United States. She leads Casap, an artificial intelligence company that helps banks and credit unions manage payment disputes.
Her work centers on stopping first-party fraud. This type of fraud costs businesses an estimated 100 billion dollars every year.
Before starting her own company, Shanmugam spent years building products at major technology and finance firms. She worked at Facebook and later at Robinhood, where she helped launch features used by millions of customers.
Today, she is recognized as a leading voice in financial technology. Outlets like Forbes and Inc. have featured her work building Casap into a fast-growing startup.
Early Life of Shanthi Shanmugam
Shanthi Shanmugam grew up in San Jose, California. The city sits in the heart of Silicon Valley, a region known for technology and innovation.
Growing up near major tech companies shaped her early interest in engineering. Eventually, that interest turned into a career spanning some of the biggest names in tech and finance.
Details about her family background have not been publicly disclosed. What is known comes mostly from her own interviews about her career path.
Shanthi Shanmugam Age
Shanthi Shanmugam is approximately 32 years old, based on a Forbes report that placed her at 31 in August 2025. She remains active as CEO of Casap, leading the company through its next stage of growth.
Shanthi Shanmugam Education
Shanmugam studied at the University of California, Berkeley. She majored in electrical engineering and computer science, a demanding technical program.
While at Berkeley, she also served as Founding President of the Berkeley Design Council. The group brought together students from different majors to build the campus design community.
She hosted workshops and events ranging from prototyping sessions to full-day designathons. This early leadership experience helped shape her later approach to building teams at Casap.
Her academic foundation in engineering later proved useful. It gave her the technical background needed to work closely with engineers throughout her product career.
Shanthi Shanmugam Career
Shanmugam’s career spans product roles at some of the largest tech and finance companies in the country. Each stop added a new layer to the experience she later brought to Casap.
Early Career at Facebook
Shanmugam began her product management career at Facebook in 2016. She worked on the Women in Emerging Markets team, which focused on growing the platform among women worldwide.
She also worked on the Growth and Notifications team. There, she helped increase monthly active users through push alerts, email, and text messages.
This early experience taught her how technology shapes user behavior at a massive scale. That lesson would guide much of her later work.
Product Leadership at Robinhood
In 2017, Shanmugam joined Robinhood as a product manager. She spent nearly six years there, eventually becoming a group product manager in customer care.
During her time at Robinhood, she helped launch the company’s first crypto trading feature. She also worked on stock watchlists before shifting her focus to customer support.
After the GameStop trading event in January 2021, customer trust in Robinhood took a hit. Shanmugam led the launch of 24/7 phone support that October, followed by 24/7 chat support in 2022.
That period of rebuilding trust became a turning point for her career. It planted the idea that would eventually become Casap.
Founding Casap
Shanmugam left Robinhood in 2023 to start Casap alongside Saisi Peter. The two had first met years earlier through Facebook’s rotational product manager program.
Peter was working on dispute and fraud tools at the digital bank Chime when the pair reconnected in June 2022. Together, they saw a chance to fix outdated systems used across the banking industry.
Casap officially launched to automate payment disputes and detect first-party fraud. The company is headquartered in New York City, with a presence in San Francisco as well.
The startup’s mission is simple. Casap wants to turn a frustrating process into one that builds customer loyalty instead of breaking it.
Shanthi Shanmugam Companies and Investments
Under Shanmugam’s leadership, Casap has grown quickly and attracted significant venture funding. Investors have backed the company through two major rounds so far.
- Seed round: 8.5 million dollars in October 2024, led by Lightspeed Venture Partners
- Series A round: 25 million dollars in August 2025, led by Emergence Capital, valuing the company at roughly 105 million dollars
These rounds brought in a wider group of backers over time. Primary Venture Partners, Commerce Ventures, Curql, Alloy Labs, and SoFi have all invested in Casap.
The company works with more than 15 financial institutions. Clients include banks, credit unions, and fintechs such as Chartway Credit Union in Virginia Beach.
Growth has followed the funding closely. Casap’s annualized revenue grew 450 percent over one recent year, according to Forbes.
Shanthi Shanmugam Business Achievements
Shanmugam’s work at Casap has earned recognition across the fintech industry. Her achievements reflect both the company’s growth and her own leadership.
- Winner of the NACUSO 2024 Next Big Idea Competition
- Best of Show award at FinovateFall 2025
- Named to Inc.’s 2026 Female Founders 500 list
She has also spoken at major industry events. In 2024, she appeared as a featured speaker at Money20/20, one of the largest fintech conferences in the world.
Beyond awards, Shanmugam is a member of the Forbes Technology Council. She regularly writes and speaks about using artificial intelligence to protect financial institutions from fraud.
Her visibility in the industry continues to grow alongside Casap. Each new milestone has brought more attention to her approach to building trust in financial services.
Shanthi Shanmugam Net Worth
Shanthi Shanmugam’s exact net worth has not been publicly disclosed. As the co-founder and CEO of a venture-backed startup, most of her wealth is likely tied to her equity in Casap rather than a public salary.
Casap itself was valued at approximately 105 million dollars following its Series A funding round in 2025. That valuation reflects investor confidence in the company’s growth rather than Shanmugam’s personal finances.
As Casap continues to expand its customer base and revenue, her equity stake could grow in value. However, no specific personal net worth figure is currently available from reliable sources.
Shanthi Shanmugam Social Media
Shanmugam maintains a professional presence online, primarily centered on her work at Casap. She is most active on LinkedIn, where she shares updates about the company and the fintech industry.
She also has an X profile, which she has used since 2013. Her posts there mostly cover product launches and industry commentary rather than personal life.
Unlike entertainers or influencers, Shanmugam keeps her online presence focused on business. This fits her role as the public face of a growing financial technology company.
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The Bottom Line
Shanthi Shanmugam has built a career defined by solving hard problems in technology and finance. From her early years at Facebook to leading product teams at Robinhood, she gained the experience needed to found and grow Casap.
We hope you enjoyed reading about Shanthi Shanmugam. Feel free to share your thoughts in the comments below!
